Roaring incentive terms and conditions 2024

“INGRAM MICRO AND CISCO ROAR – GERMAN CHAMPIONS LEAGUES 2025” PROMOTION

TERMS AND CONDITIONS / RULES OF GAMING ACTIVITY

1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in the “INGRAM MICRO AND CISCO ROAR – GERMAN CHAMPIONS LEAGUES 2025” promotion (“Promotion”) is deemed acceptance of these Terms and Conditions.

2. The promoter is Ingram Micro Pty Ltd (ABN 45 112 487 966) of 61 Dunning Avenue, Rosebery NSW 2018, telephone (02) 9381 6000 (“Promoter”).

3. Entry is only open to commercial businesses located in Australia that are an authorised Cisco Tier 2 Reseller of the Promoter’s products (each an “Eligible Business”). Tier 2 Reseller means an authorized Cisco reseller who has an indirect partnership with Cisco.

4. Employees (and their immediate families) of the Promoter, and persons and agencies associated with this Promotion, are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

5. The Promotion commences on 29 April 2024 and ends at 11:59pm AEST on 31 March 2025 (“Promotional Period”).

6. An eligible product is any of the following, and no other product:

(a) All Cisco & Meraki Products & Services (includes Software, Subscriptions & Services) (“Eligible Product”).

7. Eligible Business makes a qualifying purchase if an authorised representative (aged 18 years or over) of the Eligible Business, on behalf of the Eligible Business, purchases an Eligible Product through the Promoter during the Promotional Period (“Qualifying Purchase”). Orders for an Eligible Product must be placed and invoiced during the Promotional Period in order to constitute a Qualifying Purchase. Incomplete or cancelled orders will be deemed invalid and will not constitute a Qualifying Purchase.

Entering the Major Prize

9. For an Eligible Business to be eligible to win the Major Prize (see clause 12 below), the Eligible Business must first:

(a) complete and submit the entry form on the promotional website at https://ingramflyhigher.com/au (“Promotional Website”), which must be received by the Promoter within the Promotional Period; AND

(b) spend the applicable minimum as detailed in the table (“Table 1”) below on Qualifying Purchases during the Promotional Period (which may consist of multiple transactions) (“Minimum Revenue”).

Table 1

#	Category	Minimum Revenue (AU$excl. GST)	Minimum Base (AU$ excl. GST)	Place(s) perCategory
1	Developed - Top Revenue	500,000.00	N/A	1
2	Developed - Top YoY Growth	500,000.00	200,000.00	1
3	Focus - Top Revenue	100,000.00	N/A	1
4	Focus - Top YoY Growth	100,000.00	50,000.00	1
5	Scale - Top Revenue	50,000.00	N/A	1
6	Scale - Top YoY Growth	50,000.00	20,000.00	1

ØA Scale partner is a partner classification defined by Cisco for authorised Cisco Tier 2 resellers.

ØA Developed partner is a partner classification defined by Cisco for authorised Cisco Tier 2 resellers.

ØA Focus partner is a partner classification defined by Cisco for authorised Cisco Tier 2 resellers

ØCisco Security Category is based on Cisco Product solution classification including Network Security, Security Service Edge, Zero Trust, Threat Intelligence, Detection and Response

ØCisco Service Category is based on Cisco Service Solutions for products starting CON- or AS-

ØCisco MSP Booking Category is based on Cisco orders placed on Ingram Micro converted from a Deal ID with Managed Service Intent Use in CCW

(ci) For an Eligible Business to win a Major Prize the Eligible Business must be one of:

i.the one (1) Developed Account with the Highest Revenue during the Promotional Period on Qualifying Purchases with a Minimum Revenue of AUD$500,000 excl. GST or more; or

ii.the one (1) Developed Account with the Highest Year on Year Growth during the Promotional Period on Qualifying Purchases with a Minimum Revenue of AUD$500,000 excl. GST or more; calculated on a Minimum Base of AUD$200,000 excl. GST or their actual Revenue from 29th April 2023 to 31 March 2024 (corresponding previous period) on Qualifying Purchases, whichever is higher; or

iii. the one (1) Focus Accounts with the Highest Revenue during the Promotional Period on Qualifying Purchases with a Minimum Revenue of AUD$100,000 excl. GST ormore; or

iv.the one (1) Focus Accounts with the Highest Year on Year Growth during the Promotional Period on Qualifying Purchases with a Minimum Revenue of AUD$100,000 excl. GST or more; calculated on a Minimum Base of AUD$50,000 excl. GST or their actual Revenue from 29th April 2023 to 31 March 2024 (corresponding previous period) on Qualifying Purchases, whichever is higher; or

v.the one (1) Scale Accounts with the Highest Revenue during the Promotional Period on Qualifying Purchases with a Minimum Revenue ofAUD$50,000 excl. GST or more; or

vi.the one (1) Scale Accounts with the Highest Year on Year Growth during the Promotional Period on Qualifying Purchases with a MinimumRevenue of AUD$50,000 excl. GST or more; calculated on a Minimum Base of AUD$20,000 excl. GST or their actual Revenue from 29th April 2023 to 31 March 2024 (corresponding previous period) on Qualifying Purchases, whichever is higher; or

vii.the one (1) account with the Highest Revenue spent on Cisco Security Portfolio during the Promotional Period on Qualifying Purchaseswith a Minimum Revenue of AUD$50,000 excl. GST or more; or

viii.the one (1) account with the Highest Year on Year Growth spent on Cisco Security Porfolio during the Promotional Period on QualifyingPurchases with a Minimum Revenue of AUD$50,000 excl. GST or more; calculated on a Minimum Base of AUD$20,000 excl. GST ortheir actual Revenue from 29 April 2024 to 31 March 2025 (corresponding previous period) on Qualifying Purchases, whichever is higher; or

ix.the one (1) account with the Highest Revenue spent on Cisco Services during the Promotional Period on Qualifying Purchases with a Minimum Revenue of AUD$50,000 excl. GST or more; or

x.the one (1) account with the Highest Year on Year Growth spent on Cisco Services during the Promotional Period on Qualifying Purchases with a Minimum Revenue of AUD$50,000 excl. GST or more; calculated on a Minimum Base of AUD$20,000 excl. GST or their actual Revenue from 29th April 2023 to 31 March 2024 (corresponding previous period) on Qualifying Purchases, whichever is higher; or

xi.the one (1) account with the Highest Revenue booked during the Promotional Period on Qualifying Purchases converted from a deal registration with Managed Service Intend User with a Minimum Revenue of AUD$100,000 excl. GST or more

10. “Highest Revenue” in paragraphs above means the highest spending for Eligible Businesses in each category, which will bedetermined by the Promoter based on the GST-exclusive amount spent by Eligible Businesses on Qualifying Purchases during the Promotional Period.

11. “Highest Year on Year Growth” in paragraphs above means accounts that have the highest Year-on-Year percentage growth from 29th April 2023 to 31 March 2024

Major Prize Details

12. Subject to clause 16 below, the winner(s) of categories detailed in clause 9 above will each win one (1) place at a seven (7) day“partner incentive trip” to German taking place in May 2025 (“Trip), The Trip will be attended by up to 18 people in total.

13. Each Prize includes, for one (1) person aged 18 years or over:

(a) Business class return flights from an Australian international airport (as nominated by the person travelling) to Munich, Germany, departing on approximately 27th May 2025 and returning approximately 3rd June 2025;

(b) transfer to and from the hotel;

(c) five nights’ accommodation (breakfast and dinner included) in Munich, as well as activities organised by the Promoter,including:

i. Champions League Game in Munich, Germany;

ii. Formal dinner at a restaurant selected by the Promoter.

iii. Other activities and tours to be selected by the Promoter.

14. Travel must be taken on the dates specified above, or as otherwise notified in writing to each winning Eligible Business in theevent of any substitution in accordance with clause 17 below.

15. Travel insurance, spending money, and other travel costs are not included in the Prize.

16. The Promoter makes no warranty as to the availability of any travel, means of travel, accommodation associated with or part ofthe Promotion, or any other part of any prize and/or award (“Prize”), nor will the Promoter be liable to any person or body for any loss and/or damage suffered arising from or out of the lack of availability and/or inability to access and/or utilise a Prize or one or more elements of a Prize, or that an Event, or any part of an Event, will take place either in part or in whole.

17. By entering the promotion, each Eligible Business acknowledges and agrees that:

(a) Prizes, or one or more parts of a Prize may become unavailable or prohibited at short notice due to unforeseen circumstances including pandemic and related government actions; and

(b) if the whole or any part of a Prize is, or (in the reasonable opinion of the Promoter) is likely to become, unavailable or prohibited due to circumstances outside the reasonable control of the Promoter (including, without limitation, any government order or recommendation relating to any pandemic), then the Promoter may, at its election:

i.re-book the event to take place within a 12-month period of the originally contracted event dates. The 12-month period excludes any time that Ingram Micro is affected by the relevant Force Majeure Event.

ii.to the extent permitted by law provide a substitute prize of equal or greater value to the original Prize, which mayinclude (without limitation) providing vouchers for travel or accommodation for another time or place, and/or changing the whole or any part of the Trip itinerary (including any travel, accommodation, meals and activities), in which case the Promoter will use reasonable endeavours to ensure that the travel dates of approximately 27 May 2025 to approximately 3 June 2025 and destination country (Germany) remain the same or as close asreasonably possible to the original Prize.

18. Other than as set out in clause 17 above, and to the extent permitted by law, the Promoter shall not be liable in any way to any winning Eligible Business, or any other person, for any claim, damage, loss, cost or expense arising in any way (including bycontract, equity or tort, including negligence) from or in connection with:

(a)the Trip (including any travel or any part of the itinerary) being cancelled, unavailable, or impossible to attend, in whole or part; or

(b)any person being unable or otherwise failing to attend, or have the benefit of, the whole or any part of the Trip, due to circumstances outside the reasonable control of the Promoter (whether or not in the reasonable contemplation of the Promoter or an Eligible Business at any time), including (without limitation):

(c)a supplier (such as an airline, hotel operator or event organizer) cancelling the provision of any goods orservices relevant to the Trip

Minor Prize Details

19.The leader(s) of categories detailed in clause 9 above (up to the number of places allocated per category as per Table 1) as at 11:59pm AEDT 27th October 2024 (Cisco’s End of Quarter 1) (“Minor Prize”). The Minor Prize is a luxury yacht charter on Sydney Harbour, is accessible to the top 2 ranking partners in each qualifying category (Table 1) and is capped at one (1) partner organization. If the winning partners are not local to NSW, Ingram Micro will cover the cost of one (1) return flight and one (1) night stay in a Sydney hotel at the selection of Ingram Micro.

20.The Promoter will maintain a leader board on the Promotional Website https://ingramflyhigher.com/au.

21.The Promoter will reward the prize to a winning Eligible Business. The winning Eligible Business decides who gets to retain the Minor Prize.

General

23. An Eligible Business may only win one (1) place for the Major Prize. If an Eligible Business secures multiple places across multiple categories (Highest Revenue and Highest Year on Year Growth), the Eligible Business will be allocated a place from the Highest Revenue category and the Highest Year on Year Growth category will be null and void.

24. An Eligible Business may only win one (1) Minor Prize. If an Eligible Business secures multiple places across multiple categories (Highest Revenue and Highest Year on Year Growth), the Eligible Business will be allocated only one (1)Minor Prize from the Highest Revenue category and the Highest Year on Year Growth category will be null and void. An Eligible Business can win a Major and Minor Prize.

25. All prizes will be made available on an “as is” basis. The Promoter makes no warranty as to the quality, adequacy, fitness (for any purpose) or suitability of any prize.

26. Any prize won by an Eligible Business will be awarded to the C-level Executives or the managers who is responsible for Cisco business at the Eligible Business (aged 18 years or over). The Promoter takes no responsibility for any such arrangement.

27. Any FBT liability is the responsibility of the manager/owner of the Eligible Business or employee of the Eligible Business. The Promoter is not liable nor responsible for FBT.

28. Eligible Businesses must retain their original invoice(s) for all Qualifying Purchases as proof of purchase. Failure to produce the proof of purchase for all Qualifying Purchases when requested may, in the absolute discretion of the Promoter, result in invalidation of an Eligible Business’ entry and forfeiture of any right to a prize. Invoice(s) mustclearly specify the amount spent on Eligible Products, and that the purchase was made during the Promotional Period.

29. The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Businesses, and reservesthe right, in its sole discretion, to disqualify any Eligible Business that the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process, orengaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Errorsand omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stagedoes not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from suchan offender are reserved.

31. Within 5 business days of being notified by the Promoter that it has won a place in one of the categories outlined in clause 9, each winning Eligible Business must:

(a) nominate one employee (aged 18 years or over) to attend the Trip, in accordance with clause 27 above; and

(b) notify the Promoter in writing of the name and contact details (email and telephone) of that employee, for the purpose of the Promoter providing the Prize.

32. If an Eligible Business discloses any personal information (“PI”) of an employee to the Promoter in relation to the Promotion, the Eligible Business warrants that:

(c) it will only provide personal information necessary for the purpose of the Promoter providing the Prize to the employee;

(d) it will comply with all applicable laws, including the Privacy Act 1988 (Cth), and its privacy policy; and

(e) the collection and use of the personal information by the Promoter will not cause the Promoter to breach its obligations under any applicable law.

33. The Promoter’s decision in respect of the winner of each Prize is final and no correspondence will be entered into.

34. If for any reason an Eligible Business who wins a Major Prize does not make a nomination in accordance with clause 31 above, then that prize will be forfeited.

35. The Prize is not transferable or exchangeable, nor can it be taken as cash.

36. By entering into the Promotion, each Eligible Business agrees that if it wins a Major or Minor Prize its name, business name and/or Ingram Micro account number may be published on the Promotional Website, and via electronic direct mail, LinkedIn and/or any other platform, digital or print, at the discretion of the Promoter, for the purpose of conducting this Promotion and otherwise for promotional, marketing, and/or publicity purposes.

37. If this Promotion is interfered with in any way, or is not capable of being conducted as reasonably anticipated due to any reasonbeyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Eligible Business; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.

38. Any cost associated with accessing the Promotional Website is the entrant’s responsibility and is dependent on the Internet service provider used.

39. Nothing in these Terms and Conditions limits, excludes or modifies, or purports to limit, exclude or modify, the statutoryconsumer guarantees provided under the Competition and Consumer Act, nor any other implied warranties under the ASICAct or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (howsoever arising, including by negligence) to the maximum extentpermitted by law, including but not limited to for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of or in connection with the Promotion, or these Terms and Conditions.

41. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (howsoever arising, including by negligence), for any death or personal injury (including illness and disease), or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of or in connection with: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference;

(c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any failure of the Promoter to do any thing because of anevent beyond the reasonable control of the Promoter, including but not limited to any act of God, epidemic (including COVID-19), or government order; (e) any variation in prize value to that stated in these Terms and Conditions; (f) any tax liability incurred by a winner or Eligible Business; or

(g) any use of a prize, or any thing done or omitted to be done in relation to using a prize, including use of any travel, accommodation, meals, or activities comprising the Trip.

42. The Promoter collects PI in order to conduct the Promotion and associated events (including webinars and physical events) and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prizesuppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://au.ingrammicro.com/Pages/PrivacyPolicy.aspx. In addition to any use that may be outlined in the Promoter’s Privacy Policy, and otherwise in these Terms and Conditions, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing (including direct marketing), publicity, research and profiling purposes, including sending electronic messages or telephoning an individual. The Privacy Policy also contains information about how individuals may opt out, access, update or correct their PI, how individuals may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter may disclose PI to companies located outside Australia (see the Promoter’s Privacy Policy for details).

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