At100 Initiative - 360º Support

At100 Initiative provides Partners with the right accompaniment and support to get their CMSP journey started.

One of the main barriers for growth is the difficulties in designing the right architecture, specifications, configurations without enough Support. “The At100 Team is intended to collaborate with the At100 Partners to grow quickly on Cloud & Managed Services selling and we offer the best 360º Support Services” explain Ingram Micro Responsible.

Architecture Accompaniment

Some of the key benefits of architecture accompaniment are:

  1. At100 architects support Partners to design projects, resources and phases.
  2. From Analysis to deployment, At100 means an assurance to solve issues and deviations
  3. In case needed At100 will help Partner to find expert staff to run project phases successfully

At100 provides selected resources with architect design validation, which avoids building projects with weak or incomplete early design.

 

Project Architecture is a key factor and many times becomes a barrier to success or even a project failure, At100 is there to cooperate with CMSPs to build on safe and successful pillars through collaboration with our experts in Cisco Cloud & Managed Services.

Tech Support

The At100 Initiative goal is making Customers and Partners successful in the journey to Cloud & Managed Services.

 

“One important element of the CMPS journey is the available support to cover necessities, solve issues and empower opportunities. Our staff is ready to support selected Partners and Cisco will provide technical support starting on Level 0 of customer issues” add Ingram Micro Responsible. We know that neither problems nor opportunities can wait, and Partners in At100 Initiative are eligible to access the special support designed in CMPS Program.

 

The selected At100 Partners can benefit from Tech Support in the following ways:

  1. Pre-sales support
  2. Project Tech incidents resolutions
  3. Deployment support
  4. Post-sales support

“Counting on a professional technical support service is the best way to feel and transmit confidence in a Cisco Cloud & Managed Services project and the selected At100 Partners have access to our best resources to succeed in their deals”  explains Ingram Micro Responsible.

About AT100 Initiative

All to Hundred Initiative, AT100, is aimed to support 100 selected Cisco EMEA partners to offer them a complete set of exclusive services. The goal: Accelerate their Growth and Sales into The Cloud, with best services.

At100 Members will have all the necessary to become a CMSP (Cloud & Manage Service Provider), which will allow them to be experts in the Cisco Managed Network Services Market.

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