At100 Partner Services
Partners start after first CMSP deployment, when the At100 Experts are there to accompany and work hand-in-hand with the elite of Cisco Managed Service Providers in EMEA
At100 Partner Services
All At100 Partner Services can be accessed through our “Ingram Micro Cisco Managed Services Specialist”. A one-stop service to the Partner that will help you from MSP onboarding to enhanced benefits tailored for your business.
Ingram Micro Cisco Managed Expert
- Onboarding
- Training
- Help desk for Cisco Managed Services Business
- Technical support and problem resolution
- Operations control
- Access to Cisco GTM resources
- Cisco incentive management
Ingram Micro commitment to the Partner
Ingram Micro guarantees the resources and scalability of exclusive and priority access needed for every At100 Initiative Partner.
- Unlimited
- Expert
- Exclusive / Priority 1
- Partner growth focus
Ingram Micro Partner Advantages
This service complements the work between the Partner and its Ingram Micro BDM becoming a one-stop help desk for the At100 Initiative.
- One-stop help desk for for all Cisco MSP needs.
- Priority Cisco MSPs service: Tech Support, Marketing Materials, Business guidance.
- A complement to your main Cisco contact.
At100 Partners will have access to their Ingram Micro Specialist and to their Cisco Managed Services Specialist that will assist them with everything they need to become a Cisco Managed Service Partner and develop their sales.
“The At100 Initiative is not about just making sales but generating satisfied customers for long-term service relationships”
Post Sales Support
“The word post-sales may not reflect the real scenario of the Partner and Customer collaboration once the service has been deployed for the first time”
At100 Initiative Partners know that CMSP projects really start after deployment. Managed services are not a “sell and go” game. On the contrary the real relation with customer starts after the deployment and is intended to continue for years providing CMSP a constant source of income and giving customers a first-class service to improve business.
Usage and impact are two critical metrics that make satisfied customers and generates opportunities for future upsell of Cisco Cloud & Managed Services.
Some of the benefits for At100 Partners at Post-sales level are:
- First of all, Technical support for post deployment finetuning and necessities.
- Secondly, the usage of metrics and customer success dynamics,
- Third Upsell unsolicited proposals, and fourth, the tracking of Customer satisfaction.
“The At100 Team provides Partners with knowledge and support to help customers with intense use of Cisco services, to exceed expectations and gain momentum to future upsell”
About AT100 Initiative
All to Hundred Initiative, AT100, is aimed to support 100 selected Cisco EMEA partners to offer them a complete set of exclusive services. The goal: Accelerate their Growth and Sales into The Cloud, with best services.
At100 Members will have all the necessary to become a CMSP (Cloud & Manage Service Provider), which will allow them to be experts in the Cisco Managed Network Services Market.