The Cisco® Smart Care Service is a unique collaborative service offering that provides Cisco certified Partners with a proactive service platform that enables them to build upon Cisco networking expertise, methodologies, technical tools, and service infrastructure to create new customised services for their customers.
The service provides you with many of the tools you need to provide your customers with on-going remote monitoring, proactive network maintenance, and comprehensive technical support for the entire voice and data network, as well as add-on services designed and delivered by you, with a single service offering.
For your customers, Smart Care provides peace of mind in knowing that they have a lowered risk of downtime and a consistent, knowledgeable adviser.
Why Attach Cisco Smart Care?
For you, Smart Care provides the on-going information to proactively manage and improve the network. Add to that the easy recurring revenue, the simplicity of having all the devices covered on one easy contract, the reduced travel time, the 24x5 operational support, and the easy-to-understand business reports, so you can relax.