Support Services are integral for customers in getting the most out of their network investment. Unlock the value of services with Cisco Lifecycle Advantage - a tool to help you manage your service contract through automation.
But using this tool can be complex and time consuming. With over 20+ years experience in services, our designated Ingram Micro Service Support team are here to support you from start to finish!
We’ll do the admin and maintenance of complex support tools on your behalf
Regular reporting on your Service Contracts and highlight new opportunities
Make sure you never miss out on a refresh, cross-sell or renew opportunity
Help you develop and maintain a long-term Cisco Service practice
With , We've got your back!
Using a combination of Cisco and Partner data, Cisco Lifecycle Advantage AUTOMATICALLY sends personalised, trigger-based messages at key milestones over the life of your customer’s existing solution contracts.
Use automation to reduce costs and save time!
Increase CSPP Rebates (AR)
Helps you be seen as a trusted technology Partner
PUSH THE BUTTON AND WE’LL MAKE SURE YOU NEVER MISS ANOTHER REFRESH OR RENEW OPPORTUNITY AGAIN!
Both Gartner and Forrester predict that by 2020, more than 80% of the buying process will occur without any direct human-to-human interaction
Today, 89% of companies expect to compete mostly on the basis of customer experience, versus 36% four years ago Gartner
Data analytics and automation
Managed through the online tool
Customisable emails branded with your logo
Monthly updated opportunities
Alongside Cisco Lifecycle Advantage (LCA), Ingram Micro are here you make sure the wheels keep turning! With our designated Services Support team working away in the background, we’ll make sure you never miss another refresh or renewal opportunity!
Attach
Position Services and other Cisco solutions
Welcome
Automated onboarding information on Lifecycle Advantage
Adopt
Promotes usage and information about benefits, best practices and tips to help customers see the value of their technology investment
Expand
Opportunity to position Services and cross-sell other Cisco solutions
Renew
Automated reminder that existing contracts are close to expiration date
Refresh
Automated notification of last few days of support
TO HELP YOU NAVIGATE AND SIMPLIFY CISCO LCA, Speak to YOUR Ingram Micro Support Team
Start today and automate and enhance your recurrent revenue business with IM COVERED
