At100 Partner Support:

The At100 Team is intended to collaborate with the At100 Partners to grow quickly on Cloud & Managed Services selling

Architecture and configurations

One of the main barriers for growth is the difficulties in designing the right architecture, specifications, configurations and the MSP+ On-premises mix of solutions.

Cisco & Ingram Micro through the At100 Initiative provide Partners with direct support and accompaniment in the process of designing the right architecture for customers who need to go beyond their actual model.

 

Some of the key benefits of architecture accompaniment are:

  1. At100 architects support Partners to design projects, resources and phases
  2. From Analysis to deployment, At100 means an assurance to solve issues and deviations
  3. In case needed At100 will help Partner to find expert staff to run project phases successfully
  4. At100 provides selected resources with architect design validation, which avoids building projects with weak or incomplete early design

 

Project Architecture is a key factor and many times becomes a barrier to success or even a project failure, At100 is there to cooperate with CMSP’s to build on safe and successful pillars through collaboration with our experts in Cisco Cloud & Managed Services.

Tech Support

The At100 Initiative goal is making Customers and Partners successful in the journey to Cloud & Managed Services.

One important element of the CMPS journey is the available support to cover necessities, solve issues and empower opportunities. Our staff is ready to support selected Partners and Cisco will provide technical support starting on Level 0 of customer issues. We know that neither problems nor opportunities can wait, and Partners in At100 Initiative are eligible to access the special support designed in CMPS Program.

 

At100 Partners can benefit from Tech Support in the following ways:

  1. Pre-sales support
  2. Project Tech incidents resolutions
  3. Deployment support
  4. Post-sales support

 

Counting on a professional technical support service is the best way to feel and transmit confidence in a Cisco Cloud & Managed Services project and the selected At100 Partners have access to our best resources to succeed in their deals.

The At100 Partners are the selected few out of a large ecosystem. Working closely and following the CMSP journey means evolving through phases and achieving milestones.

Assigned Managed Services Sales Expert

The At100 Team provides Partners with the help of assigned Managed Services to supervise and collaborate with Partner staff to get ready, build a plan, execute Go-to-Market and deploy projects having access to all resources needed in every phase.

Managed Services covers an important role in the CMSP development and success through the following commitments:

  • Be the main contact to channel the needs of At100 Partners
  • Drive directions to achieve CMSP Journey milestones
  • Track success and control deviations
  • Build Partner readiness and motivation
  • Make CMSP profitable, monitoring sales income and incentives

 

Becoming a successful CMSP is easier with support of one facilitator to help Partners to follow the right track, access to resources and monitor results. These benefits are exclusive for At100 Partners and no doubt is one of the pillars of CMSP Program.

Invoicing & Operations Support

Strategy, business roadmaps, and other bold elements of the CMSP journey are the most significant ingredients of success. That said, there are some tactical elements that can make the difference between average and excellent CMSPs.

Cloud & Managed Services monetization is perhaps one of the most challenging for all actors in this industry. The “Pay per Use” promise is attached to a promise of clarity and easy understanding of the service charges in every invoice.

One of the most common claims from Customers and Partners is the difficulty to understand costs variations over time can be a roller coaster of amounts that grow and fall without a clear reason to customers.

The At100 Team provides to all and each At100 Partner with personalized information and data needed to understand and explain invoices and charges. This data helps analyse expenses and services to find the best mix and be able to adapt the service to real necessities and minimize costs of service.

Cisco Partners Program Support

The most common partner claim is the difficulty to follow all the changes and opportunities that Partner Programs offer, and as result, more times than expected partners do not take advantage of the full potential of Partner Programs.

The At100 Team provides to each of the At100 Partners a personalized clear view of Cisco Partner Program in general and Cisco CMSP Program in particular. At100 specialists act as an intermediary between the Cisco CMSP Program and the Partner to facilitate all resources and benefits offered, reducing complexity for At100 participants.

 At100 Cisco Partner Program support includes the following elements:

  1. Communication of benefits and resources to fit At100 Partners’ plan
  2. Launch alert for milestones achievements, requests or any other action to be taken
  3. Facilitate access and usage of Partner Program resources
  4. Intermediate between Partner and CMSP Program when needed

 

It is time to make the most of Cisco Partner Program benefits and resources. The At100 Initiative provides all the Partners with all they may need to make it happen. At100 Experts work as part of your team to make sure that all tools and CMSP Program resources are known and used to make the CMSP journey successful.

About AT100 Initiative

All to One Hundred Initiative, AT100, is aimed to support 100 selected Cisco EMEA partners to offer them a complete set of exclusive services. The goal: Accelerate their Growth and Sales into The Cloud, with best services.

At100 Members will have all the necessary to become a CMSP (Cloud & Manage Service Provider), which will allow them to be experts in the Cisco Managed Network Services Market.

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